E&O Residences Kuala Lumpur

Nice interior

This was an absolutely amazing place! From the moment we arrived, the staff gave us a first-class experience. One of the days during our stay, it started raining just as we arrived in our Grab (taxi), and to our surprise, the staff came out with an umbrella to meet us—such a thoughtful and heartwarming gesture. I’ve traveled a lot, but I’ve never experienced hospitality quite like this. The staff were incredibly attentive, and whenever we requested fresh towels, they were promptly replaced. The night view from the property was stunning, and we really appreciated having an iron and ironing board available—it made our stay even more convenient. There’s honestly so much to love about this property. My kids had the best time and didn’t want to leave—they said they could stay forever! There were only two small downsides. First, the television mainly had cartoon channels, with no options for movies or popular TV dramas, and the sound quality wasn’t great—it felt a bit outdated. Second, the breakfast drink options were limited to just tea or coffee. For people like us who don’t drink either, it was a bit of a letdown—we had to forfeit the drink, as there weren’t alternatives like juice or milk. Other than that, everything else was perfect. Highly recommended for families or anyone looking for a memorable and comfortable stay!

Fantastic location! Gorgeous tropical setting for the pool. Quiet despite being right in the middle of the city. Loved how it was run like a hotel but you were staying in an apartment - a very different feel. Makes you feel like you live in the city and not a visitor…. You could park your car in the basement and go straight up to your apartment without changing lifts. Would definitely stay here again. Ask for apartments that face the pool though… Apartments are spacious!

Good location.....walk to Petronas is about 15/20 minutes. Same to the nightlife at Changkat Bukit Bintang. Also to shopping areas. Traffic in the area is pretty bad. Lovely security guys....always great with smile/wave/salute. Room massive and all you need in there. However, it seems nigh on impossible to control the AC, notably in the bedroom, which was too warm even when the AC was supposedly on full blast. There is a ceiling fan that helps a bit. Bathrooms lovely and great bath and shower. Kitchen area good. Ask to have room serviced daily so you can get a restock of water and tea/coffee etc. Building site next door as new tower going up, wasn't really a problem though. Once erected whatever view you can get of the Petronas Towers will be lost forever. Breakfast option at the adjacent place is poor and wish I had not bothered. Seem to have no clue how to make a hot cup of tea, but maybe that is how they do it over there? Another time the food was just sat waiting to come out until I asked where it was. Problem with sockets not working in the room, reported before 9am, reception came up and said would send maintenance to sort it. Returned later at 6pm, nothing done? Told maintenance would come straight away as we were going out again. 30 mins later they turned up and fixed the problem in a few minutes. Don't bother emailing the place as they do not reply. Thai restaurant around the corner was nice as well as the Brussels beer cafe.

+ the staff. Very friendly and professional + thanks for the complimentary upgrade + Security, concierge, front desk, housekeeping staff - they all greeted us and displayed very positive attitude. + location is close to the city center + value for money + size of the room + view from the higher floor rooms